Why I feel like Quiting

1) System sucks

The system I use for processing sucks and full of bugs.. I think the MIS dept also sucks.. Can't believe a MNC with years of establishment is so lousy..

2) Supervisor sucks

She had opening commented in a very loud voice that I've been smoking again.. She is lucky I've grown to control my temper..

Given last time, I might have scolded her in front of all the colleagues..

3) Prospect sucks

Given that the system sucks which slowed down my processing for the first few months, I have a lot of bad lots, complaints and super low KPI...

This would definitely reflect badly on my future appraisal and affect my future career there..

Besides, this is the first time in my life I ever had bad lots and complaints.. Customers used to compliment me on my level of service and I have zero bad lots..

This has created a bad mark in my life.. This is a serious thing because I am a perfectionist with some level of pride..

4) Team work??? Ha!~!

They keep talking about team work and team building.. But there was none... Everyone do their own work..

5) Lack of leadership skills and other capabilities

The AMs simply cannot make it.. Cannot even control a group of temp staffs.. Can't even make them stay back to do a little more stuff...

To me, there's no leading function being practised at all..

Also can't make it at process re-engineering.. Tried this and that.. Do they know how much are they costing the company by "trying" and not "doing"???

6) Lack of communication

Supervisors keep everything to themselves.. No form of communication leading to speculations among the others..

To summarise point (5) and (6) in terms of management, there is simple no POLC being practised properly at all..

POLC = Planning, Leading, Organizing and Controlling

7) My approval and supervisor works according to mood

Imagine, my letter templates have been changed countless times.. The below is an example...

eg: "We refer to THE..." , "We refer to YOUR...", "We refer to your/the .. on the ... STATED ABOVE", "We refer to your/the ... on the ..."

Imagine the number of times my "template" have been changing from the above sentences.. I cannot understand why a simple sentence can change so much and it isn't even really legally binding!~! *Vomit bloodz*..

Kaoz.. In an operations job, don't tell me the above is flexibility lah..

8) From the above, one will know that there is no standards set or any SOPs

In operations work, no SOP and no guidelines = forever struggling.. Especially if your supervisor is a woman.. Sure diez beautifully... The amount of amendments I have to make everyday is around 70%.. On some days when my supervisor's mood is good or too busy, I clock less than 10% amendments.. Madness right??

9) Faults pushed to assessors

Anything that is not processed properly and when clients complain, assessors get it.. Madness.. Approvers for assessors should take the blame rather than the assessors mah.. Approvers check the work of the assessors leh.. Last time, I was something like an approver.. Anything work, I take responsibility to resolve the issues leh.. Kaoz.. WTF is happening in this organization??!~!??

Seriously.. I believe people are saying that I am a job hopper and one friend commented that I am always in situations where I can't find the ideal job environment..

But seriously speaking, I have already changed and downgraded my expectations by a a lot.. I was telling myself that even if the culture cannot make it, even if people cannot make it, system must be at least ok mah...

But... *Haiz*.. I believe this is the worst organization I've ever been to where everything really sucks...

*Ding*!~!

Finally!~! After years of searching, I finally have a business idea..

Something to do with healthcare and also something that I am good in.. It's one of my hobbies anyway.. Something I have deep knowledge and experience in... Haha..

Plus, I have people who knows about healthcare... Business-wise, wouldn't be a problem..

Now, what I need to do is market research... And a partner.. I have someone in mind already.. Haha.. But it's a bit of risk cause he has a family to take care.. I cannot sabo him right???

Maybe approach my cousin who is based in China.. Market there is definitely bigger and my cousin has the dough.. And the city he's based in, is also quite a rich and developed city..Haha.. Vietnam market, I'm not very sure.. Need to see how.. Maybe I'll approach Bill or John.. Wahaha...

Need to research more as this is a new industry.. I need the knowledge first too.. Can't find much information on the web..

Give me another 1 year plus to experiment on some things first and for research purpose before I do anything...

Yar.. I am excited because it's something that I find very viable after many years of searching.. My business sense is tinkling.. Haha..

Time to start using my network of people liaoz... Wahaha...

And yap, I have formulated some basic business plan in my head for the short-term, middle-term and long-term..

Think will have some govt subsidy also..

Then hor.. To Jeff.. If my business plan does come to pass, I think our dream of a fish supermart would be within grasp in 10 years time..

Hmm.. 10 years later, we are not that old also right??? Wahaha...

My passion is burning again...

2 Weeks Later.. Egoism &...

Well, took another General Insurance paper today.. PGI - Personal General Insurance..

Didn't study.. Only flipped through a little yesterday.. Hmmm.. Well.. I passed again.. Getting egoistic again.. Haha..

Anyway, just now had dinner with Terence.. Yap.. He's back in Singapore after being in Europe for the past two months on business trip... And yap.. We had the frog's porridge at Geylang again.. Wahaha..

Welcome back, Terence!~!

Sianz.. Working tomorrow again.. Somehow, I am losing momentum liaoz.. Kaoz.. Simply cannot make it liaoz.. Must push myself... 1 more paper to go before I get most of my insurance certificates.. Wahaha... Then most probably will move on???

Was watching Channel U's 10 pm show, "楚汉骄雄".. Something like that.. About Liu Bang and my favourite character, Xiang Yu.. How two kings fought over a kingdom after the Qin Dynasty fell...

Inside, there's one character, named Han Xin.. A brillant person who is well-versed in the Art of War and war strategies but without any real battle merits.. Therefore, he's not well utilized by the King of Chu..

After some years, he ran and joined the King of Han.. And initially, he suffered also, being offered only a lowly post..

Somehow, I feel like I can understand what he is going through.. Because it's similar to what I am going through.. Haha..

Initally, he was full of ego.. I am too.. But was under utilized.. Me too!~! Then became humble and stayed low profile.. Think I am like that now in my current company.. Haha..

Then, a brillant adviser chanced upon him and realized his potential.. Recommended him to Liu Bang, the King of Han..

*Sign*.. Hope someday, I'll be recognized by someone and be made commander of a thousand.. Haha.. It's akin to almost managing a whole MNC nowadays...

Time for me to hit the bed now.. Sianz sianz sianz.. Working tomorrow.. ARRRRRRGGGGGGGHHHHHH..

I am just a lowly claims executive...